Airlines should give stranded passengers better information and immediate help, members say in a resolution adopted by the European Parliament. They call on the European Commission to tighten the rules on help and compensation for flight cancellations or delays, including luggage delays over six hours. “While EU legislation has already gone some way towards improving the rights of air passengers,...

Rwanda Hoteliers have called upon the Workforce Development Authority to step up their training in the hospitality sector to equip staff already in the workplace with better skills and sensitize them to the needs of customer care, according to information received from Kigali yesterday. WDA is presently constructing a training facility for courses in hotel management and hospitality and has sent nearly...

“Pamper your mother this Mother’s Day with a relaxing 60-minute aroma massage or a pureness facial at our Jasmine Spa, followed by a glass of bubbly or grape at a sumptuous Italian lunch at our Dante Restaurant,” urges Peter Mansourian, General Manager of the Grand Millennium Dubai. That’s an invitation that’s hard to resist, considering the whole package, which is valid through March, specially...

A long practice in the Seychelles seems to be coming to an end, whereby the portfolio of tourism was held at top level of government, for several years by the former Vice President H.E. Joseph Belmont until his retirement from public service and then over the past almost two years by H.E. President James Michel himself. The Office of the President has now announced plans in Victoria that an imminent...

Day 1 Morning arrival or mid afternoon arrival into Kanombe International Airport at Kigali. Our representatives will meet you and transfer on a lovely 2.5 hour drive through winding roads to the Mountain Gorillas Nest Lodge for relaxation, dinner and overnight. Day2 With gangers, guides and security personnel. Start the days gorilla trekking in the parc des volcans. The trek ends approximately one...

While Ugandan President Yoweri Kaguta Museveni honoured his Rwandan counterpart Paul Kagame in a ceremony at Liberation Day in Kapchorwa / North Eastern Uganda on Thursday, the day when 26 years ago his then National Resistance Army captured the capital Kampala and threw the old dictatorships out for good, the two national airlines Air Uganda and RwandAir reportedly broke off relations when notice...

Italians will be able to take their Valentine to the Seychelles on a new nonstop service when it was confirmed overnight that Italys Blue Panorama Airline will commence operations from Milan via Rome to Mahe on the 14th of February this year, following an agreement between the two countries over traffic rights. The initial single weekly frequency will be doubled to two flights a week from July onwards. (STBs...

Urahirwa with lesionOn Tuesday, one-and-a-half-year-old infant Urahirwa from Ntambara’ s gorilla group was found to be lethargic, not moving much and, worst of all, not suckling. Mother Kubaka was carrying the infant on her back. Urahirwa had a severe skin lesion around her nose and mouth. She had been fine on Sunday, and on Monday the group was not monitored because the gorillas were in a deep...

(Today in the skies over Kenya, the new B787 Dreamliner. Picture courtesy of Boeing) When the Dreamliner will land later this morning, at 10.45 hrs eta to be precise, in Kenyas capital Nairobi for the first time ever, and by the looks of the programme captained by a Kenyan pilot, history will be made for not just for the aviation fraternity, who will be cramming the area outside the security fence...

Last weekend saw the start of the national tree planting campaign as this year targets in particular parts of the country with less trees than is average in the country. Rwanda presently has 22 percent of its territory under forest cover, a figure due to increase to 30 percent by the year 2020, and annual but also special campaigns are aimed to keep the population sensitized about the need in their...